Symptoms
- A restore indicates the status of (damaged) beside it in red.
- Backups are not running anymore.
Purpose
Resolution
The damaged restore points may disallow existing backups to run.
To resolve the issue:
- Make sure that there are no backups or integrity checks running.
- Log in to the Data Recovery appliance with the credentials:
Username: root
Password: vmw@re
- Log in to the Data Recovery UI (vSphere Client) and use these steps to clean up the damaged restore points:
- Mark the restore points for deletion from the Data Recovery UI.
- Manually run Integrity check to clear the restore points.
- Check the integrity check log (double-click on the Reports \ Events view) to see if it clear. If not, run the Integrity check again.
-
Restart the datarecovery daemon on the Data Recovery appliance:
service datarecovery restart
J.D. & S.
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